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Create user groups

User groups allow you to mention multiple users at once. When you mention a user group, everyone in the group is notified as if they were personally mentioned. For example, you may choose to create user groups for teams in your organization.

How to create a user group

  • Desktop/Web

  1. Click on the gear () icon in the upper right corner of the web or desktop app.

  2. Select Group settings.

  3. Click Create user group on the right, or click the plus () icon in the upper right.

  4. Fill out the requested information, and click Continue to add members.

  5. Add users who will be members of the group, and click Create.

Note: You will only see the Create user group button if you have permission to create user groups.

User group options

There are several parameters you can set while creating a user group, which can all be changed later.

  • User group name: The user group name can be in any language, and can include spaces and other punctuation.

  • User group description (optional)

  • Who can mention this group?: Configures who is allowed to mention this group.

  • Choose members: You can copy the membership from an existing channel or user group, add all users, or enter users one by one.

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